G23 Prop Fell Off .....

[NautiNorris]

The service department at the dealership said that they are using a different shaft now for replacement. I hope that is the case.

[Jmulhollen]

so did they mention anything during the fix around it being replaced with an updated part to prevent it from happening, etc?

[Kenv]

Awe Sheet.... Nauti....I've got a '15 G21 with 170 hrs....I don't want to join the club. Glad they took care of it without hauling the boat in.

[NautiNorris]

I need to add myself to this running list. 2015 G21 with about 180 miles. I started to feel a vibration that quickly got worse before the prop sheared off at about 7MPH. No hull damage. The dealership was able to replace the shaft and prop on the lift under warranty.

[Kenv]

My local dealer has sold at least 100 G23’s in the last 5 years. They have had 1 shaft fail. I also believe the problem is now resolved for boats with mid 18 or later build dates.

Yeah.....My dealer has two main locations....and I believe there's only been about 4 reported. Let's hope the mid 18's are the magic fix. Still have not seen any reports of any 19s breaking.....so that's a good sign.

[Jmulhollen]

Yeah....Jmulhollen...I see your point. I just kinda threw the 50% out there meaning more like ... "Yer takin' your chances".....LOL. AND....I never mentioned anything about the 550. As far as I know....It's ALL motors in mostly in the G23, lesser occurrences in the 21 and 25. Not just the 550. Look at this way. The salesman says...."You COULD lose your prop". To me...at this point....it is a 50% chance you will lose it...50% you won't. I was not trying to throw a bold number out there....more like the probability of it happening.

I see what you mean now. Heard a comedian recently with an analogy... if someone asked “may I come to your house...I might be a crackhead” it would be a swift no for most people.

[Sailfun]

Yeah....Jmulhollen...I see your point. I just kinda threw the 50% out there meaning more like ... "Yer takin' your chances".....LOL. AND....I never mentioned anything about the 550. As far as I know....It's ALL motors in mostly in the G23, lesser occurrences in the 21 and 25. Not just the 550. Look at this way. The salesman says...."You COULD lose your prop". To me...at this point....it is a 50% chance you will lose it...50% you won't. I was not trying to throw a bold number out there....more like the probability of it happening.

My local dealer has sold at least 100 G23’s in the last 5 years. They have had 1 shaft fail. I also believe the problem is now resolved for boats with mid 18 or later build dates.

[Kenv]

Yeah....Jmulhollen...I see your point. I just kinda threw the 50% out there meaning more like ... "Yer takin' your chances".....LOL. AND....I never mentioned anything about the 550. As far as I know....It's ALL motors in mostly in the G23, lesser occurrences in the 21 and 25. Not just the 550. Look at this way. The salesman says...."You COULD lose your prop". To me...at this point....it is a 50% chance you will lose it...50% you won't. I was not trying to throw a bold number out there....more like the probability of it happening.

[Jmulhollen]

It's not all completely moot.....and if you think the dealers should be excluded from what is going on...that's probably bad thinking. As a dealer/salesman, for 5 years + now you are selling a boat that has a 50% chance of you losing your prop in less than a 100 hours. Yes...it is not the dealers FAULT....but they **** sure better be involved in the before and after at this point in the game. Let's say I went to a dealer now, and wanted to trade my G21 in for a G23. I ask him about the shaft/prop issue.....I would hope and pray he/she would say "Yes....we are aware of the issue" That's where the whole moral question came up earlier in the posts. To ME.....and this might just be me...but every salesman/salesmwoman and even their pets....should now know what is happening to these boats. I don't want to hear one person say..."Oh...I hadn't heard of that" Get it?

Just to be clear you are stating that 1 out of 2 G23’s or G23’s with the 550 snap a shaft in under 100 hours? If this is what you are claiming I would love to see evidence. That’s a bold number to throw out there unless I missed something.

[SoCal G-Man]

It's not all completely moot.....and if you think the dealers should be excluded from what is going on...that's probably bad thinking. As a dealer/salesman, for 5 years + now you are selling a boat that has a 50% chance of you losing your prop in less than a 100 hours. Yes...it is not the dealers FAULT....but they **** sure better be involved in the before and after at this point in the game. Let's say I went to a dealer now, and wanted to trade my G21 in for a G23. I ask him about the shaft/prop issue.....I would hope and pray he/she would say "Yes....we are aware of the issue" That's where the whole moral question came up earlier in the posts. To ME.....and this might just be me...but every salesman/salesmwoman and even their pets....should now know what is happening to these boats. I don't want to hear one person say..."Oh...I hadn't heard of that" Get it?

I agree 100%. I wrote the check for my G23 to SUN COUNTRY MARINE. They own the relationship with me - the buyer. If they play down an issue like this, it comes back on them first. It doesn’t matter who is at fault. The dealer owns it, and must handle any and all dealing with the factory.

[Kenv]

It's not all completely moot.....and if you think the dealers should be excluded from what is going on...that's probably bad thinking. As a dealer/salesman, for 5 years + now you are selling a boat that has a 50% chance of you losing your prop in less than a 100 hours. Yes...it is not the dealers FAULT....but they **** sure better be involved in the before and after at this point in the game. Let's say I went to a dealer now, and wanted to trade my G21 in for a G23. I ask him about the shaft/prop issue.....I would hope and pray he/she would say "Yes....we are aware of the issue" That's where the whole moral question came up earlier in the posts. To ME.....and this might just be me...but every salesman/salesmwoman and even their pets....should now know what is happening to these boats. I don't want to hear one person say..."Oh...I hadn't heard of that" Get it?

[McCannLand]

So what is the standard moral declination of a salesman compass? Is it more or less than a boat salesman and what's the variance between a boat salesman and a Nautique salesman? It's all moot, as this rest purely on the shoulders of Nautique, and speaks volumes as to how they really feel.

[SoCal G-Man]

I can tell you having owned a 2016 and 2017 Malibu you might have done your friends a disservice. I am a long time boater and spend a lot of time on larger boats. The brands you have steered your friends to are simply not in the same league as Nautique in both design and quality of construction. This is my first Nautique, it’s like driving a Mercedes or Porsche compared to a Chevy. Fit and finish in every area is better. Materials used are better. I don’t know the issues you have had but every brand sometimes gets a lemon. Malibu seems to make lemons the norm.

My friends and clients made their minds up based on hands-on experience with my boat. Several of them were in my G23 multiple times when it broke. My vinyl guy made two giant lemons to stick on each side and gave them to me, laughing. I never had issues with my Malibus. Nor have any of my friends who owned them.
Your comparison to MBZ and Porsche is spot-on. I have owned several models of cars and SUVs from both brands. My G23 is far less reliable. It is more like an early model promblematic Modena 360 - beautiful finish, with usability issues that have been a nightmare. My boat is truly a lemon, but it is my only Nautique. Thus, 100% of my Nautique ownership experience has been bad. We literally have not been able to complete a multi-day trip without an issue. I had flatbottoms back in the 80s and 90s that were more reliable. LOL. Still waiting for resolution from Nautique.

[Tallredrider]

OK SoCal....your last sentence brings up a very good question that I don't thing has been asked or answered on this thread yet. Family comes into the dealer to move up to a G23. Know nothing of PN or any of what's been going on. Do you...as a salesman, tell them...Congratulations on your purchase...and oh...by the way...there is a Strong chance your shaft may break and will leave you stranded...but we'll cover all expenses to fix and get you back on the water. Serious question. Do you tell them?? The moral compass at play here could go either way. You can "play dumb"....or....potentially loose the sale with one sentence.

I think to know for sure, we need a number on how many shafts are breaking. Heel5man has had 2 on his personal boat. At what percentage should a salesman let you know about it? But MOST of us have never experienced a shaft failure. I wish Meloon had given a number to Jeff, so we could really understand what is going on.

Does the Malibu guy let his people know that he 'might' get a faulty screen? Although I hear a lot about screen issues on theMalibucrew, most folks find their screens to work fine.

I have discovered that most people understand the concept of risk very poorly. But we can't really judge without knowing a number. There are a lot of G boats out there, and yes, there are a lot of breaks documented here. Without knowing a numerator and denominator, I just don't know how excited I should be about this.

[RDT-G23]

It’s disappointing to see the shaft and Perko issues as systemic... but the key difference between Nautique and the other brands is Ron Nace in customer service. An ethical good man.

When things go south, and sometimes they do. Whether a QaQc fail or a dealer issue... Ron makes them right. He has for me 100% of the time.

He is a good man, and certainly helped me when my situation was quite messed up.