G23 Prop Fell Off .....

[Scooter G]

That might of predicated a little speed in the installation process, but doubt the Dealer would let you do the install on a "Warranty Repair" even though it's out of warranty. They make their money from the labor reimbursement via Nautique, they probably won't want to give that up.
Glad to hear it's moving along.

[zmnypit]

Dropped it off at the dealership this morning. Nautique is covering it all. The parts got ordered today but being a holiday weekend it will be Tuesday or Wednesday before they ship i would imagine. He said it's less than an 3hr job so should be back fairly quickly. I did offer to come get the boat and install it myself if it was going to take weeks.

[Scooter G]

Agreed with GMLIII, Nautique has been great at jumping in to cover these. Dealer just has to get file the claim, and then hurry up and wait for the parts. You've got $2000 worth of parts here, not including labor. You might consider ponying up to cover speeding up the shipping. Then start sending the Dealer pizzas every Friday around lunch time, until it is done. You are going to be out 3 to 4 weeks at best, depending on how backed up they are...
Time to get caught up on yard work and projects, sorry.

[GMLIII]

Even if out of warranty, dealer should cover this repair

[zmnypit]

2017 G23 H6 with 211hrs just had the shaft snap. Was taking the kids to a rope swing about 5mi from the dock. Was cruising at 25mph ballast empty when I started getting a bad vibration in the steering wheel. Throttled down jumped in the water to make sure nothing was wrapped in the prop which there wasnt. I proceeded to turn around. I could still feel the vibration so started heading back to dock around 8mph and 1500 rpm. Made it half way there before it snapped completely off leaving us stranded and without a boat for memorial day. Will contact the dealership tomorrow morning and see what they say. 2nd owner but warranty was transferred in 2020.

[Scooter G]

7 miles of lucky for sure, you were wise to milk the limp run back. We didn't have any warning when ours took a sink to the bottom,.
Thought we had heard the last of these stories (thought mine wrapped it up for eveyone, lol). You should be good to go with the new shaft and $2000 dollars later. I'm surprised the Nautique shop was acting clueless, if they have been around for a while they have probably done a multitude of replacements, don't you think?
Good job, sounds like you have a trophy to hang on the boat slip

[seattlee]

Another sheared drive shaft, 2014 G23 with 120 hours on it. Was cruising at 20 mph in open water (40 feet plus) and felt a vibration. We didn't hit anything. We were 7 miles from home on the uninhabited portion of the lake at dusk. I limped the boat back home at idle and when i put the boat in reverse to put it on our lift, the prop fell off as the remaining portion of the driveshaft gave out. I recovered the prop next morning with snorkel.

The local Nautique dealer was completely useless (couldn't even figure out what part to order) so I next-day aired a new driveshaft from Nautique Parts and persuaded a local marine shop to install it before a family reunion where we had people flying in from CA and FL.

The broken shaft did have the key extend beyond where the prop was seated (about 0.5 inches toward V-drive), whereas the new driveshaft has a shorter key slot that is not visible while the prop is installed. Hopefully the shorter key slot will prevent future driveshaft shearing.

[Scooter G]

A prop (and a shaft) is a beautiful thing! It's sooo pretty, haha.
Thank you Idaho Water Sports, and Nautique, for helping this move along quickly.

[GMLIII]

Scooter G A fellow G23 owner who I surf with has a 2015 G23 and after my G23 2017 had a prop/shaft failure and replacement, the same dealer agreed to replace his 2015 G23 shaft even though the original shaft did not break. It was replaced proactively by the dealer just in case the original shaft may have been compromised in the future.

[Scooter G]

Well, a short re-synopsis, just in case in comes up in the future with a similar experience for someone GMLIII. We bought the boat @ 275 hours, original shaft. The Dealer told the previous owner that the shaft didn't match the serial # of the bad shaft so they never replaced it, no problems to this point. The owner dropped the boat of at the Dealer for the final warranty work before we picked it up, it was just some upholstery repair on a rear cushion, and upgraded underwater lights. I called to see if the boat was ready, and was informed that they had replaced the prop shaft, no heads up to me or the previous owner. Dudes, if it's not broken, and it's not a bad shaft, don't fix it at 275 hours, what the..?
Hoping that I am the last "bad shaft" Mohican out there, and this 45 page saga will live silently in the archives of infamy, the end, lol.

[GMLIII]

Scooter G so you have had TWO replacement shafts due to failure if so I didn't realize that. Wow is all I can say

[Scooter G]

Thanks for the thought GMLIII, and I hear you & appreciate anything you have to offer, however, if the shaft was replaced with the upgraded version this Spring (or what they thought was an upgraded version off the shelf), it wouldn't of snapped with less than 25 hours on it, ain't no way. I mean stranger things have happened, I'm just not seeing any commentary on the upgraded shafts failing, are you..? It just doesn't smell right.

[GMLIII]

Scooter G My dealer said they had had so many prop/shaft failures on the problem year Gs that they just keep the shaft replacements in inventory so yes they did probably just pull it from their inventory. In addition, even if they pulled it from existing inventory more than likely it is an upgraded shaft vs the older compromised shafts.

[Scooter G]

Boat went to the Dealer Doctor yesterday for prop & shaft surgery, parts are supposed to be in today. We'll see if the 3 large Pizza's I sent over to them last Friday buys me any love on a rapid operation.
Interesting report back from Nautique, and it seems my theory was partially correct. The Dealer in Prosser, Wa that did the "upgraded shaft replacement" under Warranty , never ordered the replacement parts from Nautique. So they either pulled a hack off the shelve from inventory, or they turned in the claim and did nothing. I wish I would of done a thorough inspection of that shaft when we picked up the boat, got busy with other things I suppose. There will be a few phone calls made, I'm not super fond of being deceived.

[Scooter G]

Thanks for the gas etiquette suggests. I mentioned it more in gest, but it's good to know alternatives just the same.

Received great news back from the Dealer today:

"Hey Scooter good news! Heard back from Nautique regarding your situation and they said they will get you a new prop and prop shaft under warranty. Expect it to take 7-10 days for both to arrive." (Boat was out of warranty in March)

Probably mid September before Idaho Water Sports can squeeze me in, hoping for sooner.

Way to stand behind it Nautique, thank you!!!