1st let me say I am a new G23 owner. I have just under 50 hours on the boat and couldn't be happier with the performance. I am chiming in about the shaft issue as my friend is the one who posted the last pictures of a broken shaft this past Saturday. I took the boat to the dealer yesterday and found out today that their other location has indeed seen several others break since the updated shafts were installed. They are obviously going to repair under warranty for me. Definitely not what I expected to see happen back when I was purchasing the boat in May. It is disheartening for this type of issue on a new boat, but I still think these boats are superior.
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Originally posted by scottb7 View PostI would guess they discussed it at length and believe they are better off both reputation, sales and financially to just fix them as they go and not speak to it publicly, and not recall, or put out a service bulletin...
Unfortunately they are probably right on all 3 counts...ethically probably not...
I'm willing to bet you're 100% right. My guess is they used the formula Ed Norton used in the movie Fight Club dealing with auto recalls.
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Agree 100%.Originally posted by scottb7 View PostI would guess they discussed it at length and believe they are better off both reputation, sales and financially to just fix them as they go and not speak to it publicly, and not recall, or put out a service bulletin...
Unfortunately they are probably right on all 3 counts...ethically probably not...
They did put out a service bulletin in 2015, but there has not been any updated one since.
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I would think twice buying a G with all these casualties out there with no clear solution
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Just heard this happened to a tourist on my lake here last week. G23 on Skaha Lake in Penticton, BC. I have always wanted to upgrade my 210 to a G23 but these repeated stories have me unsure....
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I would guess they discussed it at length and believe they are better off both reputation, sales and financially to just fix them as they go and not speak to it publicly, and not recall, or put out a service bulletin...
Unfortunately they are probably right on all 3 counts...ethically probably not...
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Dang, well stated. Agree 100% on the maximizing of profits. that 9k stern thruster is a joke too, i've had my clients fail every time he is out and uses it for more than 30 at any time. The powered tower i wouldn't use personally. hope they can keep it together and not go the "lets get bigger bonuses for the executive board" route that is putting this country in a crap shoot.Originally posted by greggmck View PostMy interpretation is that Nautique has falling into the behavior that often affects successful companies. They are building as many boats as possible and selling them all at increasing prices. The management team are focused more on maximizing profit at the expense of losing touch with the customer. Why else would we have systemic shaft failures that are not publicly addressed, a $9,000 stern thtuster that should cost $3000, and an expensive powered tower that must be purchased as standard equipment. I have owned 6 Nautiques over the years and love my G23. But as a dedicated customer I am very concerned where the brand is headed.
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My interpretation is that Nautique has fallen into the behavior that often affects successful companies. They are building as many boats as possible and selling them all at increasing prices. The management team are focused more on maximizing profit at the expense of losing touch with the customer. Why else would we have systemic shaft failures that are not publicly addressed, a $9,000 stern thruster that should cost $3,000, and an expensive powered tower that must be purchased as standard equipment? I have owned 6 Nautiques over the years and love my G23. But as a dedicated customer I am very concerned where the brand is headed.Last edited by greggmck; 08-07-2018, 01:42 PM.
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Jeff - I dont know if it will help the cause, but do you think you could get this thread in front of someone at Nautique so they could see the overhelming concern of Nautique owners and especially G owners? This has got to be the most viewed thread on the PN site
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Thank you, I appreciate it. According to the dealer, I am not hard on stuff... just unlucky with the number of issues. One of the sales guys has come out with me twice, and confirmed that I was pretty easy on my G23, and especially easy on the driveline. (I raced drag boats in the late 80s, so I know what it is like to be hard on v-drive boats. LOL!) Having Wakesetters before this and never an issue that shortened my trips, I expected the same (or better) reliability from Nautique. I am told by friends with Nautiques that it is just my boat, and it is the exception and not the rule. Hopefully next weekend in Havasu will be the breakthrough trip where my boat does not break. Fingers crossed.Originally posted by surroundsound64 View Post
Sounds like you are hard on stuff... either way, I hope they make it right for you and you end up enjoying the boat.
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that's why I bought a 230 instead of a G23Originally posted by lucky7t View PostNever really commented on this issue but this is ridiculous . Especially for Nautique not to publicly address the issue of at least a major recall. Geez am I the only one that feels this way ?
I feel bad for you guys and gals out there with broken prop in middle of lake .
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