Originally posted by SoCal G-Man
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I also agree. This could be life threatening. Think of the people that use their boat in salt water bays or on major rivers. This could be a VERY dangerous situation. I can’t believe a company as reputable and renown as Nautique hasn’t done a major announcement or recall, this is BS.
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Originally posted by lucky7t View PostNever really commented on this issue but this is ridiculous . Especially for Nautique not to publicly address the issue of at least a major recall. Geez am I the only one that feels this way ?
I feel bad for you guys and gals out there with broken prop in middle of lake .
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Not addressing problems head on leads to bad PR and threads like this. Worse is the damage done thru word of mouth.
We have a problem, we have a solution, this is what we are going to do to remedy the problem for those that have this issue and this is how we are preventing problems going forward. We apologize for any inconvenience this issue has caused to our customers but rest assured we are a company that stands behind its products and with our customers.
Kind of business/life 101 don't you think?
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Agree, beyond what is in the warranty documentation, they should put in writing what they are willing to do for people.
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Originally posted by lucky7t View PostNever really commented on this issue but this is ridiculous . Especially for Nautique not to publicly address the issue of at least a major recall. Geez am I the only one that feels this way ?
I feel bad for you guys and gals out there with broken prop in middle of lake .
Sent from my iPhone using Tapatalk
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Never really commented on this issue but this is ridiculous . Especially for Nautique not to publicly address the issue of at least a major recall. Geez am I the only one that feels this way ?
I feel bad for you guys and gals out there with broken prop in middle of lake .
Sent from my iPhone using Tapatalk
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Originally posted by DealsGapCobra View PostThat is pretty major damage, is there a actual hole through the hull?
Looking at the positive side, at least my boat has low hours since it is in the shop so much.
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I bought a new leftover 2017 G23 earlier this year. While on my annual Lake Powell trip in June, the transmission completely failed because the front seal failed and drained all of the transmission fluid into the bilge. Anyway, as part of the warranty replacement, Nautique told the dealer to proactively change the shaft and prop even though the shaft did not fail. I was told that there was a fairly long run of defective shafts from one specific supplier that have had an extremely high rate of failure and that my boat fell within the production run of those defective shafts. Allegedly, the new shafts are from a different supplier and do not suffer from the same issue. I called BS and pointed out that the shaft failure issue has been occurring for years. The dealer response was that there are several production runs of defective shafts. But that Nautique believes that the newest versions of the shafts will not suffer from this failure. I don't necessarily believe these statements--just passing along information recently conveyed to me.
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While not a hole, it's a nice size gouge in the gel that would make me mad too. Also look at it from his perspective...it's another issue on a long list.
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Originally posted by charlesml3 View Post
Let's keep some kind of sanity here in this thread. This is not "pretty major damage." It's a chip in the gelcoat.
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Originally posted by charlesml3 View Post
Let's keep some kind of sanity here in this thread. This is not "pretty major damage." It's a chip in the gelcoat.
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Originally posted by DealsGapCobra View PostThat is pretty major damage, is there a actual hole through the hull?
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