ZO surging solved & 2009 - future SAN 210 - ZO only

[robertsmcfarland]

I tried that on the 2008 210: placing the antenna in the back; rode the same. I bought an extra antenna so I just hook and unhook to see if it would change anything, it didn't matter where the antenna was on the boat, porpoised the same. We put PP in, never had another problem. This was before the fix from ZO.

[aquaholic]

Has anyone done install thier self? I have bought the new harness and antenna. I was just wondering how hard the install will be?

[JWAT]

I am getting the updated antenna Friday night and will probably install it Saturday. It looks pretty straight forward to me. There are directions on the website you can download.

On a side note...although I am still not very happy zero off or Nautique didn't cover this under warranty, I can say that Eric with Zero Off has been very helpful and quick with responses when I had questions regarding the new antenna, etc. I sent my guage to him on a Monday to be updated. He got it Tuesday, udated it the same day and had it back out to me that night. I ended up getting the guage on Wednesday. It helped that I'm only a state away, but his turnaround time on the update was great.

[aquaholic]

Thanks!!

[airhuck]

Has anyone done install thier self? I have bought the new harness and antenna. I was just wondering how hard the install will be?

not hard at all. pretty idiot proof. the harness has different shapes for patching it in. the hardest part for me was making the hole in the hull bigger to accomodate the new antenna head. make sure you have a BIG bit. i wallowed mine out with a smaller bit and it took forever to drill through the hull....you also HAVE to send the gauge to your dealer or ZO to get the update. ZO will have it back to you same day they receive it.

[hourglass]

are ya'll having to pay for your antennas?

[JWAT]

Unfortunately, yes

[SkiTundra]

That neither CC nor ZO are replacing this as warranty is REALLY beginning to bother me. If I purchased a Toyota that I was told could carry 1800lbs of cargo, then put 1200lbs in and it surged, and was then told by the dealer that yes, you can put that much weight in it but we didn't say it would drive safely if you did, I'd have a cow. And if they then told me that I could purchase an upgrade so that it would perform as I was promised when I purchased it, I'd have something more than a cow. We should expect no less from CC & ZO. I might expect this from a $30k Crestliner, but not from a CC. The boat should function fully, correctly, and safely up to the load limits spec'd. Anything less is either false advertising or something in need of a warranty/recall.

[hourglass]

i went out on an 09 210 today. last time i went the thing was bouncing to the point i turned the zero off, off. new antenna and programming and it worked flawlessly, on a river. my buddy also paid 0 for the fix except maybe shipping i think. i still kinda like perfect pass for wakeboarding though.

[SkiTundra]

i went out on an 09 210 today. last time i went the thing was bouncing to the point i turned the zero off, off. new antenna and programming and it worked flawlessly, on a river. my buddy also paid 0 for the fix except maybe shipping i think. i still kinda like perfect pass for wakeboarding though.

Where did you and your buddy get the new receivers from?

[hourglass]

i have no idea. i'll call him later and ask him though. after reading this thread the other day i asked him if he ever replaced it and he said, "ya man it works great now. sucks they make people pay to fix it now." he was actually upset others were having to pay.

[SkiTundra]

Something else that bothers me about how CC & ZO are acting about this is the way ZO was forced on everyone over PP. And what we got was a product that is antiquated in requiring a 30 year old $250 special cable for doing updates instead of a standard $5 USB like most electronics have used for the past 10 years, doesn't have, as far as I've aware anyway, a PC app/interface to allow people to build custom curves, and to top it off doesn't appear to have been ready for market.

I can't remember all of the machinations that were going on, but perhaps AWSA should kick in so each (CC, ZO, AWSA) could cover 1/3 of the costs for anyone needing a fix.

[highrock]

I really think that CC or Zero Off need to cover it. I have not had any fix on my boat yet, and we just deal with the problem. While we were out yesterday I really started noticing it when we had a little over 3000 lbs in the boat. We went back out again later with a little smoother water and maybe a little less weight (just under 3000) and it seemed to do much better.

I am going to make some calls this week and see what all it takes to fix. What are people having to pay to fix their boats?

[Nordicron]

I really think that CC or Zero Off need to cover it. I have not had any fix on my boat yet, and we just deal with the problem. While we were out yesterday I really started noticing it when we had a little over 3000 lbs in the boat. We went back out again later with a little smoother water and maybe a little less weight (just under 3000) and it seemed to do much better.

I am going to make some calls this week and see what all it takes to fix. What are people having to pay to fix their boats?

I couldn't agree more!!!! Absolutely agree! This is a defect and one of these manufactures needs to cover this issue under warranty or recall!!!! For this caliber of product no excuse.

[hourglass]

i'd be ****ed if my boat, esp. still under warranty arrived with a huge performance defect and i had to pay to make it work the way it is advertised and supposed to work. i'd contact cc and z.o with a letter from my lawyer.