ZO surging solved & 2009 - future SAN 210 - ZO only

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  • xrichard
    replied
    I had the new antenna/software installed and boarded with it for the first time yesterday. If we loaded up the rear with weight (relative to the front), we still got some occasional porpoising, but instead of having to use the hydrogate to stop it, it now stops on its own after about four oscillations. If we rode with a little less weight in the back, then there was no porpoising-- or so little as to be hardly noticeable (...same configuration with which we had quite a bit before the new antenna).

    My dealer charged 1/2 hour labor to install but they were already under the dash to replace the ZO gauge under warranty as the front panel developed a bubble.

    If you're having this issue, it's well worth the money.

    Leave a comment:


  • Bevan
    replied
    Just had the the Zero Off software update installed to my 08 210 (kept original antenna), we boarded yesterday and the difference was night & day...super smooth and accurate speed control with NO PORPOISING....i'm very happy!

    Leave a comment:


  • philb
    replied
    Tried it on our local dam & it works great as it should so far..........
    Real test will be on the river will hills & ravines either side.
    Cant beleive we put up with it not working for a year...............

    Leave a comment:


  • philb
    replied
    Originally posted by isenbed View Post
    If you install the new antenna and do not get a GPS signal make sure the software is RevQ with the -110A.mot file. When I first replaced my antenna I got a GPS1 fault code because I had installed the -200 software. Eric at ZeroOff can guide you through the process.
    Yep, same problem here. Vista couldnt recognise the file..........had to download a patch from Microsoft. Dealer says it is working after water test. Cant wait to try it out on the weekend.........

    Leave a comment:


  • isenbed
    replied
    If you install the new antenna and do not get a GPS signal make sure the software is RevQ with the -110A.mot file. When I first replaced my antenna I got a GPS1 fault code because I had installed the -200 software. Eric at ZeroOff can guide you through the process.

    Leave a comment:


  • louismblais
    replied
    Thank you guys

    Leave a comment:


  • xrichard
    replied
    To answer directly regarding lake v. river, there is no difference wrt porpoising...I run both and have porpoising in still and running water. And as NautiqueJeff said, ZO does not use a paddlewheel (unfortunately) which leads to the problem of correcting for current when running on a river.

    Leave a comment:


  • NautiqueJeff
    replied
    Originally posted by louismblais View Post
    Hey, I'm with janswake right up above.

    We talked to the dealer and he reassured us that we wouldn't have to deal with this problem since we ride on a lake as opposed to a river. He says the problem resides in the paddle wheel feeding different speed readings than the GPS witch leads to overcorrection of speed. The explanation seems logical and reasonable to me but what do I know!!??? Hence the question:

    Has anyone had this problem on a lake or any rather still body of water?

    Thank you guys

    P.S. - God i love this bottomless source of information!
    If you have Zero Off, you do not have a paddlewheel that interfaces with the speed control system. ZO is completely based on GPS.

    The river issue is a separate problem from the surging issue being discussed in this thread.

    Leave a comment:


  • louismblais
    replied
    Hey, I'm with janswake right up above.

    We talked to the dealer and he reassured us that we wouldn't have to deal with this problem since we ride on a lake as opposed to a river. He says the problem resides in the paddle wheel feeding different speed readings than the GPS witch leads to overcorrection of speed. The explanation seems logical and reasonable to me but what do I know!!??? Hence the question:

    Has anyone had this problem on a lake or any rather still body of water?

    Thank you guys

    P.S. - God i love this bottomless source of information!

    Leave a comment:


  • janswake
    replied
    HI everyone we just bought a new 236 model year 2008 I was have never even tried the boat so I don't know if the boat will have this problem but it sounds like all older models of ZO are affected should I have the dealer do the upgrade before I even pick the boat up I do not have a local nautique dealer so any shop work would involve a four hour drive.Plus it seems really unfair to have to buy new parts on a new boat I have not even tried yet.any advice would be greatly appreciated.
    janswake

    Leave a comment:


  • philb
    replied
    Thanks jdwhite11.
    I'll pass your experience onto my dealer.............

    Leave a comment:


  • jdwhite11
    replied
    I was having the same issue and I just had mine "upgraded" on my 09 230TE by Buxton Marine. They did some of it under warranty but I did have to pay for the wiring harness, new antenna and some labor. Philb, Buxton told me that mine did the same thing as yours when they installed everything and powered it up. They sent it back to ZO and had the head unit re-flashed with new specs and got it back, plugged it in, and everything worked just fine in the water test. I have not had it on the water since I picked it up a week ago. It's been too cold and rainy here in Texas, oddly enough, to get it out and test it myself. Anyway you might want to send the head unit in and have it re-flashed. Hope this helps.

    Leave a comment:


  • xrichard
    replied
    I spoke with David at White Lake (extremely helpful and friendly....my plug: please support White Lake--it's unusual in the industry to find folks like David). FWIW, he told me it is not covered by warranty notwithstanding the fact that it appears some folks had their unit replaced under warranty in the beginning. If your local dealer is charging an arm and a leg for the new antenna and harness, give David a call...he isn't making any money on this deal and can get you the necessary parts. A truly helpful person.

    Currently, my problem is: Driving fine with ZO while wakeboarding--stock ballast +/- another 600 lbs; boat starts porpoising (this can be in flat water or with a little chop); porpoising tends to not stop on its own, but it stops when I lower the hydrogate; once it stops, I can raise the hydrogate and everything is fine again--until another spat of porpoising.

    I think it's obvious that this should be replaced as a warranty item. Imagine similar behavior in any brand car and the dealer says, "no...well...uh...yeah, surging is to be expected with cruise control... uh...no, it's not a warranty item...but, uh well, this is embarrassing...we'll sell you some parts that will fix...I mean...upgrade your cruise control...uhm...sorry about that."

    Pathetic.

    I'm going to go ahead and have mine fixed...uh, I mean upgraded...lol. I'll report back.

    Leave a comment:


  • philb
    replied
    Yes the dealer said it was an upgrade.............however he said they would pay for parts & calibration & I would have pay for the antenna & harness to be fitted. They charged 1/2 hour to fit. Cant complain there.
    But the unit comes up as fault with no GPS signal & the dealer is out of ideas to get it working.
    He said their was no wiring diagram supplied with harness.
    So maybe it is wrongly connected.
    The dealer is baffled because when he reconnects the old antenna it works.
    I'm is Australia & I understand it is the 1st time this upgrade has been done here, so it is a learning curve for all involved.
    Any ideas out there that could me?

    Leave a comment:


  • aarond0083
    replied
    I asked about this too and was redirected to CC customer service. I was told my boat would have to be tested by the dealer to see if it was a "ZO issue or a boat issue." A pretty bad response IMO. It hasn't been a huge problem with my boat, only happened a few times surfing with quite a bit of weight. I haven't pursued having it replaced but I do think this should be covered by warranty and not expect the buyer to come out of pocket to fix something that's not working as designed.

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