dealership review...

[DRAGON88]

I think it would be good too have a dealership review, it woud help people support the good dealerships, also if any one has had any bad experiances whith a deaship it could be put in their oppinon of the dealership....

ex: the Nautique Dealership in oregon is run by a bunch of unprofesional dumbarses.... (bad)

ex: Pacific Nautiques is a great dealership that i have had a great expericance whith, they have allways been very profesional and allways had their work done on time or before the date the boat was due to be done....

[db]

The guys at Pacific Nautique have always been fantastic. However, over the past five years the service has gone in the toilet.

Last time in for service, I actually took a list and left it for the service department. As always, numerous items not complete. This time exactly 4. One has been outstanding for three seasons.

I am looking for someone who can service my boat or its time to sell and find another dealer.

[XH2Oskier]

Naming names on a site like this could really open up Pandora's box. I've dealt with four different Nautique dealerships (and Pacific Nautiques is one of them). From my personal experience, three of them don't seem to have enough time to pay attention to the work being done in their own shop, let alone keep up with the dealer stories that would flow out on this site.

That doesn't even take into account the "advertiser factor." On many of the car message boards I frequent, some speed shops and businesses got fed up with all the bashing they took on message boards and bought their way out by advertising on the site. From that point on, moderators would swoop in and lock/delete any negative posts about their business. Some of it gets downright sleazy, with speed shops offering active posters big discounts and freebies if they go on message boards and sing the praises of that company/product. One guy on Corvetteforum.com had that blow up in his face a few years ago when his relationship with a company went south and his side deal/cheerleader relationship was exposed. It quickly became apparent that he was looking out for number one and was more than willing to throw others in front of the proverbial bus as long as he got what he needed.

Also, don't forget that Correct Craft may get fed up with the content on the site and start threatening the admins regarding the usage of Nautique on this site or anything associated with it. (which has happened in the past with other message boards).

There are ways to discuss dealerships in a public forum while still maintaining discretion. If people want more information, they can always use e-mail.

[Air206]

I have had a "bad" experience with 1 dealer which I would still send my friends to. That experience isn't representative of the dealer's attempts and philosophy; it was the wrong employee in the wrong place at the wrong time (with a demanding customer -me). That day was a bad day all around, but it would be unfair for me to post to everyone about that day. I have since sent friends to that dealer and they have had good responses.

In addition, Nautiques are not loaves of bread that can be had anywhere and sold by anyone. Correct Craft regionalizes sales to the local shops and encouraging folks to go to this or that dealer and buying "out of area" puts a strain on the entire dealership system. Correct Craft and Mastercraft REALLY frown on out of area selling.

Half of the fun of ordering a Nautique is spending time at the dealerships, looking at inventory and options. Most of us can see who wants to work with us and who doesn't, who gives good service and who doesn't. Many of us buy from one because of their inventory, and service by another because of proximitry or confidence.

Bottom Line - A good Fit for one , may not be a good Fit for All . Support ALL the CC dealerships, they have made a financial and philosphical commitment to sell and service the BEST!

[FatBoy]

White Lake Marine in North Carolina is a very good place to buy a Nautique. The people who run it will bend over backwards to see that you get what you want. I would recomend them to anyone looking a Correct Craft.

[Hollywood]

I also don't think bashing certain dealerships on the net is a good idea. Obviously not all dealerships people have had problems with are bad. I don't think praising a dealership is a bad idea, but if you've had a bad experience keep it to yourself.

[h2oskeefreek]

i don't agree hollywood. if someone is treated poorly, i'd like to hear about it. It may save me from being treated poorly as well, and i'd rather avoid wasting my money if i can.

[AbunDiga909]

I've talked about some dealers poorly on this site and another here and there and now feel really bad about it. However, I still believe part of my reasoning for doing so in the first place still holds water. Let me explain...

I "feel like crap" about doing it because I've thought to myself and been told, "What if your dealer reads this?" And I thought that, and thought about it. And then I realized that my dealer would think of me as crap and our relationship would go down the drain. So then I realized that one simply can't put down and degrade a dealer. One should explain their problem, and if possible, say the dealers side of the story. That way, no one is being put down and degraded, kinda for the same reason as Hollywood is trying to make. In addition, since you are expliaining your specific problem, giving as many sides to the story you can, and telling exactly what happened the way it happened, the reader has a chance to give his or her oppinion to the situation and then the reader can decided how bad or good the dealer really is.

I.E. Lets say I say dealer X sucks because the guy can't get me a good deal on a nice Ram-Lin trailor. We all know they make excellent trailers, but if your the guy who lives full time on a lake (heaven) you may not need a trailer and therefore that crap about the deal on the trailor is pointless to you.

In that situation, I think it would have been better to simply say that you couldn't get a deal on a nice trailor.

Make sense.... In the end, I agree with holllywood and h20seefreek in that you shouldn't just say crap about a deal because your pissed about it, however if you explain what happens, maybe a lot of readers can benefit in that they will try to avoid that problem as much as they can. And lets say the dealer does read it, then he won't think crap of you and never give you a deal again, he may be happy you brought this to the his attention so it may be fixed.

OK I've gotta shut up now...:bash:

[ajdouglas]

I understand not wanting to bad mouth the dealer you will have to visit in the future... but as someone about to spend a small fortune, I would very much want to hear the honest opinions about my dealer.

Of course he says he has a guy at the lake that will service my boat ...

How good is this guy ...
If there is a problem, how quickly will it be taken care of ...

The more comments about a dealer, the better!

[tryan]

i would vote no. thumper said, if you can't say anything nice, don't say anything at all. if you do have something nice to say, say it. if a dealer does you wrong, take the time to allow them to rectify the situation, before the bashing begins. the thread on wakewhatever about the guy almost sinking his boat after hitting something and blaming the dealer/manufact and the tige bashing /engine alignment incident was extremley childish. what the heck. grow up.

the dealer is only a service venue and they will have good and bad days just like everyone else. one bad experience could blow things way out of proporsion.( as the internet tends to do)

new boat owners need to understand that the dealer did NOT build your boat or your motor, but should try to be moderator between you and the factory. service is the name of their game, so if they are lacking in that department , they won't be in business to long.

[ajdouglas]

tryan,


I undserstand some people will bitch about anything and everything.

What I am saying is the more input I have on a dealer, good and bad, the better decision I can make.

Is this forum limited in any way. Can a person log in and say dealer a is great and dealer b sucks. Does this person have a problem with dealer b, or does he have a stake in dealership a (maybe he is the owner). The more comments, the better.

I agree the it is a two way street between the dealer and the customer and some customers may be part of the problem. I personally try to service all my vehicles.

Bottom Line: Before I entry into a contract, not after, I want to know as much as possible about the dealer.

[tryan]

i just think it would be libelous for this forum unless the particular dealer was notified and allowed to voice their opinion.

[Wakeslave]

http://www.mynautique.com/

Would this qualify ??
:?:

[skinautique]

That guy got a little out of hand if you ever read his full posting. I can sympathize with some of it but then he nit picked every little last item.

[NautiqueJeff]

That guy got a little out of hand if you ever read his full posting. I can sympathize with some of it but then he nit picked every little last item.

I agree, to a point. He really did seem to experience a bunch of problems though. Enough problems that Correct Craft decided to give him a new boat. I'm not sure that he would have been happy with ANY boat from ANY manufacturer though. He did point out every little detail.

[DRAGON88]

Whoa! talk about an OLD thread! I can see where some of you are comeing from I suppose every dealership has had its ups and downs.

I'm sorry to hear about Pacific Nautiuqes, is Ron still working there? I havent been up their since 01 when we got the tower put on.

[WakeUpDude]

wakeslave, i was going through google a LONG time ago and i typed in super air nautique, and a page came up about somebody getting married and he had an older model corvette...and that same boat. is that you man?

oh yes, we just purchased our boat from central valley marine in san jose, ca. and they are great people! would recomend buying from them to anyone. our trailer was dented on the lot, and they gladly replaced it with a nice new one(which is what you ARE paying for) and threw in 1000 in store merchandise. they went lower in price than any other dealer in california.

[Wakeslave]

Sorry..wasn't me. I just read that on wakeboard.com and posted it here.

[4HUN]

South East Correct Craft......... Quoted me $3900 for a black flight control tower, installed. Forget them! I went elsewhere and saved $2000 on the same darn tower! Too bad, they were close to me.

[thevogt]

Share the wealth. Where did you end up doing business? Thanks.

Gary

[scooby]

I'll Give props to a Dealership that I feel very confortable with and feel went the extra mile to beyond what normal customer service is expected.

Rockford Marina in Rockford Illinois will give you the Customer Service that you deserve and then some. Also very reasonably priced on service.

Scott

[4HUN]

I got all my parts from Henrick at Ski Nautique Of Miami. He is a GREAT guy!! 10 TIMES more helpful than SECC. Got my tower for 1550 bare metal, and am getting it Powdered locally for 150. The company he uses charges 230 for the powdering. He is also much cheaper on all other parts. I would recommend them to anyone.

[Onthewater]

Scooby, do you keep your boat on the river? If so how is it doing?

[scooby]

Onthewater,

Actually I do not. I trailer mine everywhere. I guess me being a cheapskate saved me a little hassle this year.

From what I heard it is not good though. Here is a link that has some pics. If you are familiar with Port Barrington Marine, this is the location in the pics.

http://forums.wakeboarder.com/viewtopic.php?t=24838