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View Full Version : Correct Craft Five Year Promise Warranty



NautiqueJeff
09-26-2003, 05:27 PM
http://www.northpointwatersports.com/images/Warranty%20Medallion%20Art.jpg

In our quest to lead the industry, we haven’t forgotten our number one priority: you, our customer. We build the best for the best. According to a recent study, Correct Craft ranks highest in customer satisfaction among ski and wakeboard boats. Correct Craft owners routinely recommend Nautiques to their friends. That says a lot.
Our Pledge And Promise

Correct Craft’s five-year Promise Warranty* is just another way for us to show our customers that we are truly committed to them and to our products. Our five-year, transferable warranty is the best in the marine industry, hands down. You see, we don’t want anything getting in the way of you living the Nautique life. In the unlikely event that you have to bring your Nautique in for service, Correct Craft will pay for all warranty-covered repairs and services. In addition, each Nautique also includes a Limited Lifetime Warranty on the boat’s fiberglass structure, including hull, deck and stringers. This lifetime warranty can be transferred to a second owner within 5 years. It’s easy to stand behind your product when you know that only the best materials and craftsmanship go into each and every Nautique.

At Correct Craft, it really is all about you.

* Correct Craft’s warranties don’t include problems resulting from owner misuse or abuse.

Above is what is posted on the Correct Craft web site about the five year warranty on new boats. I can't find any other information on it though. Can anyone tell me what is covered by the warranty? Is everything on the boat totally covered no matter what (excluding misuse, etc.)?

Edwin
09-26-2003, 05:55 PM
My dealer had led me to believe that everything is covered for 5 years, excluding abuse as you noted. I'm impressed they've proactively made the jump to 5 years. It will be interesting to see if MC and Bu adjust to keep up. Certain car manufacturers took it on the chin as they bumped warranties from 2-3years or 3-4 years as their cars weren't built to be trouble free for the added length of time.

NautiqueJeff
09-27-2003, 08:57 AM
Thanks Edwin.

I was able to locate some additional information for anyone interested.

http://users.adelphia.net/~jcarrol4/warranty1.jpg
http://users.adelphia.net/~jcarrol4/warranty2.jpg
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SprintCar39
09-28-2003, 08:03 AM
Jeff, That last warranty information that you posted is for 2004. The warranty for 2003 was different than that. The dealers had requested some changes at the dealer meeting and Correct Craft agreed. You will still see some of the old warranty in some publications though. One other point....shipping is not included in the warranty. :(